Every call is visible
Real-time visibility into every live call, webhook and API.
Production ready
Built for the ten-thousandth call,
not the first.
Telephony, agents, integrations and monitoring are versioned together. Every change is previewed, compared and reversible before a caller hears it.
Our standards
What production means at Number.
Live
Every change is reversible
Versions are tracked, compared and rolled back without downtime.
A person is one click away
Your team can monitor, whisper, barge in or take over any live call.
Your number never moves
Agents sit behind the SIP trunk or PBX you already run.
Data stays in Australia
AU-hosted data, handled in line with the Australian Privacy Principles.
Agents improve on real calls
Fine-tuning on your own conversation data, shipped as new versions.
Before launch
Nothing goes live untested.
Before an agent answers a real call, it has been through the sandbox: every branch run by simulated callers, every handover checked, and the version your team approved locked in as the one that ships.
In production
Watch every call. Step into any of them.
Every active call shows up live with its context and the agent handling it. If a caller needs a person, your team can listen in, whisper guidance to the agent, barge in or take the call over completely.
- Live view of every active call
- Whisper guidance without the caller hearing
- Barge in or take over in one click
- Webhook and API activity alongside each call
Data and compliance
Built for Australian business.
AU-hosted data
Call data is hosted in Australia.
Australian Privacy Principles
Personal information is handled in line with the Australian Privacy Principles. Our privacy policy has the details.
ACMA-aware outbound
Where agents make outbound calls, they're designed with ACMA rules in mind from the start.
Currently at capacity
Ready for the ten-thousandth call?
New slots open by application. We review every application weekly and reply either way.
NextEngagements